Last updated: 18 August 2026
This English version is provided for convenience. The German version is legally authoritative; in case of discrepancy, the German text prevails.
1. Scope and contracting party
1.1 These Terms and Conditions apply to all contracts for the purchase of goods — in particular the Testladen test system — and related services concluded via this website or on its basis.
1.2 Your contracting party is:
Bernhard Trinnes, sole proprietorship, trading as Bitcrush Weinbergweg 5, 3561 Zöbing, Austria VAT ID: ATU70223224 Email: contact@bitcrushtesting.com, Phone: +43 680 4050783
Further details are set out in the legal notice.
1.3 Deviating, conflicting or supplementary terms of the customer become part of the contract only if we expressly agree to them in writing.
1.4 A consumer is any natural person entering into a legal transaction for purposes predominantly outside their trade, business or profession (§ 1 KSchG). An entrepreneur acts in the exercise of their business. Provisions applying only to consumers or only to entrepreneurs are marked accordingly.
2. Conclusion of contract
2.1 The presentation of products on this website does not constitute a legally binding offer, but a non-binding invitation to order.
2.2 By submitting your order via the order button you make a binding offer to conclude a purchase contract.
2.3 The contract is concluded once we accept your order by separate order confirmation by email. An automatic acknowledgement of receipt does not constitute acceptance.
2.4 We store the contract text and send it to you together with these Terms and — if you are a consumer — the withdrawal instructions by email on a durable medium.
2.5 The contract is concluded in German.
3. Special provisions for pre-orders
3.1 Testladen is currently offered by way of pre-order. A pre-order reserves a production slot in the announced production run.
3.2 At the time of pre-order the product is still under development. We expressly refer to the risk disclosure and readiness status published on the pre-order page. In particular:
- The published delivery date is a forecast based on current planning. Delays due to component availability, certification or manufacturing are possible.
- Technical specifications, dimensions and scope of delivery may still change before production maturity, provided the change is reasonable for you and does not materially impair the contractually agreed characteristics. We will notify you of material changes in advance; in that case you have a right of cancellation under clause 3.4.
- A pre-order is not an investment and grants neither shares nor interest nor any return.
3.3 Unless expressly stated otherwise at the time of ordering, the purchase price falls due upon pre-order. Your money is protected by the cancellation right under clause 3.4 and — for consumers — by the statutory right of withdrawal under clause 8.
3.4 Contractual cancellation right (applies to all customers). In addition to statutory rights we voluntarily grant the following:
- You may cancel your pre-order free of charge at any time before production of your unit begins and receive a full refund of the purchase price. An informal email to contact@bitcrushtesting.com is sufficient.
- If we are unable to deliver, or materially exceed the published delivery schedule, you may likewise cancel free of charge at any time and receive a full refund.
- Refunds are issued within 14 days of receipt of your cancellation, using the same means of payment you used for the original transaction.
3.5 This contractual cancellation right exists in addition to the statutory right of withdrawal for consumers (clause 8) and does not restrict it.
4. Prices
4.1 The prices displayed on the website at the time of ordering apply.
4.2 For consumers, all prices are final prices including statutory VAT. For entrepreneurs, prices are net prices plus statutory VAT.
4.3 Shipping costs are not included in the price and are shown separately before you submit your order.
4.4 For deliveries to entrepreneurs with a valid VAT ID in another EU member state, invoicing is without VAT under the reverse charge procedure. For deliveries to third countries, additional customs duties, taxes and fees may apply and are borne by the customer.
5. Payment
5.1 Payment is processed by our payment service provider Shoprocket using the payment methods offered during checkout. Card data is processed exclusively by the payment service provider; we do not store card data.
5.2 If an entrepreneur defaults on payment, default interest at the statutory rate applies. For consumers, the statutory consequences of default apply.
5.3 An entrepreneur may exercise rights of retention or set-off only with counterclaims that we have acknowledged or that have been established by final court decision. Consumers' rights remain unaffected.
6. Delivery
6.1 Delivery is made to the delivery address you provide. We deliver to the delivery areas stated on the website.
6.2 The expected delivery date follows from the product description or the schedule published on the pre-order page.
6.3 If delivery is delayed, we will inform you without delay by email. For consumers, statutory provisions apply, in particular the right to withdraw from the contract after setting a reasonable additional period.
6.4 For consumers, the risk of accidental loss and deterioration passes only upon handover of the goods to the consumer or a person designated by them. For entrepreneurs, risk passes upon handover to the carrier.
7. Retention of title
The delivered goods remain our property until the purchase price has been paid in full.
8. Right of withdrawal for consumers
8.1 Consumers have a statutory right of withdrawal of 14 days for distance contracts. Details, calculation of the period, consequences and the model withdrawal form are set out in our withdrawal instructions.
8.2 Under § 18 FAGG the right of withdrawal does not apply, among other cases, to goods made to the customer's specifications or clearly personalised. This concerns in particular individually configured versions (e.g. the Enterprise version with customer-specific interfaces and fixtures). We will notify you separately before you submit your order if this applies to your order.
8.3 The contractual cancellation right under clause 3.4 remains unaffected and applies even where the statutory right of withdrawal is excluded.
9. Warranty (Gewährleistung)
9.1 Statutory warranty provisions apply.
9.2 For consumers, the warranty period for movable goods is two years from handover. The provisions of the Consumer Warranty Act (VGG) and §§ 922 et seq. ABGB remain unaffected and cannot be restricted contractually to the consumer's detriment.
9.3 For entrepreneurs: the warranty period is twelve months from handover. Entrepreneurs must inspect the goods immediately upon receipt and give written notice of defects without delay, at the latest within 14 days (§ 377 UGB); otherwise the goods are deemed approved.
9.4 Defects are remedied at our option by repair or replacement. The consumer's further statutory remedies remain unaffected.
10. Guarantee
A manufacturer's guarantee is granted only where expressly stated in the product description or in a separate guarantee declaration. A guarantee does not restrict statutory warranty rights.
11. Liability
11.1 We are liable without limitation for intent and gross negligence, for damage arising from injury to life, body or health, and under the Product Liability Act.
11.2 In cases of slight negligence we are liable only for breach of material contractual obligations, limited in amount to the damage typically foreseeable at the time the contract was concluded. Towards entrepreneurs, liability for slight negligence is excluded; compensation for consequential damage, loss of profit, data loss and pure financial loss is excluded towards entrepreneurs.
11.3 The limitations in this clause do not apply to the detriment of consumers where mandatory law provides otherwise.
12. Intended use and conformity
12.1 Testladen is a test system intended for use in development, laboratory and production environments by qualified personnel. It is not intended for use in safety-critical applications where a failure may directly cause personal injury or substantial property damage, unless expressly agreed in writing.
12.2 We deliver into a market only once the required conformity for that market (in particular CE marking) is in place.
13. Data protection
Information on the processing of personal data is set out in our privacy policy.
14. Dispute resolution
We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
15. Governing law and jurisdiction
15.1 Austrian law applies, excluding the UN Convention on Contracts for the International Sale of Goods and the conflict-of-law rules of private international law.
15.2 For consumers, this choice of law applies only to the extent that it does not deprive the consumer of the protection afforded by the mandatory provisions of the law of the country in which they have their habitual residence. For actions against consumers domiciled, habitually resident or employed in Austria, the court of that place has exclusive jurisdiction (§ 14 KSchG).
15.3 For entrepreneurs, the court with subject-matter jurisdiction for Krems an der Donau, Austria, is agreed as the exclusive place of jurisdiction.
16. Final provisions
16.1 Should individual provisions of these Terms be or become invalid, the validity of the remaining provisions remains unaffected. Towards consumers, the statutory provision replaces the invalid one.
16.2 Changes to these Terms take effect only for future contracts. The version published on the website when you submitted your order applies to your contract.